Counselling Center Integrationshaus

We support you with many questions: for example about the asylum procedure, work and education, health, housing, and more. We help you fill out applications, explain your rights, and give you information about financial support. Our counseling is free of charge – and available in many languages.

General social counseling

  • I received a letter and I don’t know what it says
  • I don’t receive any money from Caritas Asylum Center/MA 40
  • I have questions about my asylum procedure
  • I need help filling out an application

Women

  • I am afraid to go home – what can I do?
  • I am pregnant and alone
  • I want to get a divorce

Health

  • I don’t have health insurance
  • I am sick and cannot work – what should I do?
  • My child has special needs – where can I go?

People suffering from mental stress 

  • Sometimes I feel sad or anxious
  • I worry about my family and cannot sleep
  • I would like to talk to someone about my worries

Youth and young adults

  • I need information about courses, school and university
  • Where can I get a discounted ticket for public transport?
  • I received a fine or legal charge – what can I do?

Housing

  • I am looking for an apartment!
  • I have debts with my landlord and/or with Wien Energie
  • I have problems with my landlord

Education and Work

  • I am looking for a course, a school or a vocational training
  • I am looking for a job – how can I write a CV and an application?
  • I have vocational training/certificates from my home country. What can I do with it in Austria?

Contact

The counseling center for asylum seekers and refugees receiving basic services at the Integration House is funded by the Vienna Social Fund (Fonds Soziales Wien).

Contact

Front Desk Service

Phone: +43-1-33 44 592
journaldienst@integrationshaus.at

Adresse

Counselling Center for Asylum Seekers and Refugees in Basic Care

Schweidlgasse 38/Top 1
1020 Vienna

The counselling center is wheelchair accessible!

Opening Hours:

Monday: 8am - 2pm
Tuesday: 8am - 2pm
Wednesday: 9am - 1pm
Thursday: 8am - 2pm
Friday: 9am - 1pm